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Welcome to CNI’s Spring 2026 Membership Meeting in Salt Lake City, Utah, April 13–14; attendance is limited to member representatives, speakers, and invited guests.
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    Password: CNIs26confSLC
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Monday April 13, 2026 4:45pm - 5:15pm MDT
As generative artificial intelligence (AI) reshapes how students conduct research, academic libraries face a critical opportunity to redefine their value proposition. This session presents findings from two years of research with over 1,000 undergraduate and graduate students across disciplines, revealing that while AI chatbots have become essential cognitive partners for brainstorming and navigating complex research, students consistently turn to library resources for credibility verification and validation. The data demonstrates that students are thoughtful, skeptical consumers of AI who routinely cross-check AI-generated content against library sources, who view AI outputs, particularly citations and reasoning, with appropriate caution. Rather than displacing libraries, AI has elevated their role as the authoritative validator underlying AI-mediated workflows. This research offers evidence-based insights to inform strategic decisions around discovery systems, research support services, and resource access in an AI-integrated environment, positioning libraries not as competitors to AI tools but as essential stewards of trustworthy, credible knowledge in an era of information abundance.
Speakers
avatar for Amy Deschenes

Amy Deschenes

Interim Director of UX & Discovery, Harvard University
avatar for Meg McMahon

Meg McMahon

Harvard University, User Experience Researcher
Meg McMahon (they/them) is the User Experience Researcher at Harvard Library. In their work, they provide consultation to support library staff in gathering, processing, analyzing, managing, and reporting data on library resources and services.

They've led a cross-institution UX study on DSpace and contributed to the OA Journals Toolkit's Accessibility Remediation Resources. They've contributed to Weave: Journal of Library User Experience and Evidence-Based Library and Information Practice and have a forthcoming article... Read More →
Monday April 13, 2026 4:45pm - 5:15pm MDT
Regency D

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